We understand that unforeseen circumstances may necessitate changes to a scheduled session. Our goal is to provide flexibility while respecting everyone’s time. Accordingly, we have established the following cancellation policy:
1. Cancellation Fee: Any mediation session canceled within 72 hours of the scheduled time will incur a cancellation fee of $350 per party. Counsel are responsible for the cancellation fees. This compensates for the reserved time that could have been allocated to other clients as well as for the time we put into preparing for your session.
2. Mutual Agreement: It is our belief mediators do not have the power to cancel or reschedule an agreed-upon mediation date. We therefore ask for mutual agreement of all counsel before canceling or rescheduling a session.
3. Emergency Exception: We understand last-minute cancellations may be necessary due to unforeseen emergencies. In such cases, please contact us immediately, and we will assess the situation on a case-by-case basis.
4. Rescheduling: If cancellation is unavoidable, we encourage rescheduling as soon as possible. We will try to accommodate a new mediation date and time that suits all parties.
We appreciate your understanding and cooperation. This policy helps us maintain the highest service standards and ensures a fair process for all participants.
Thank you for choosing Armatys Millard for your mediation and arbitration needs!
Walter Armatys & John Millard
